India–UAE economic relationship: Recommendations for businesses and policymakers to accelerate cross-border retail and consumer trade

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A strategic report outlining strategic realities shaping cross-border success was launched recently at an event in Dubai by the UAE India Business Council – UAE Chapter (UIBC-UC) and Arthur D. Little (ADL). In the report titled ‘The India–UAE Corridor: From Access to Advantage – Opportunities for Growth in the Consumer & Retail Sectors’, replete with executive insight and market analysis, the authors explore how the India–UAE economic relationship is evolving from a traditional trade corridor into an integrated consumer and retail ecosystem.

The report also extracts first-hand inputs from corporate giants across retail, FMCG, fashion, wellness, and jewelry. Through candid interviews, senior executives from Sharaf Group, Landmark Group, Apparel Group, LuLu Group, Tata Consumer Products, Britannia Industries, Marico, TruNativ, and Tanishq shared their success stories and expert perspectives on the dynamic India and UAE landscapes.

Driven by shifting consumer expectations, digital acceleration, policy reform, and interconnected supply chains, the bilateral relationship projects strong growth opportunities.

Dr. Thani bin Ahmed Al Zeyoudi, Minister of Foreign Trade; Dr. Deepak Mittal, Ambassador of India to the UAE; and Satish Kumar Sivan, Consul-General of India to Dubai and the Northern Emirates were present on the occasion, which reflected the UAE’s remarkable resilience and celebrated the evolving UAE-India partnership.

Delegates from the UIBC-UC leadership, including Faizal Kottikollon, Chairman of UIBC-UC and Chairman of KEF Holdings; Nilesh Ved, Incoming Chairman of UIBC-UC, Chairman of AppCorp Holding, and owner of Apparel Group; and Adeeb Ahamed, Managing Director of Lulu Financial Holdings, also participated in the event.

Faizal Kottikollon, Chairman of UIBC-UC, said, “The next phase of India–UAE economic collaboration will be shaped by businesses that think beyond exports and invest in building integrated, future-ready ecosystems. Consumer and retail sectors are uniquely positioned to drive this transformation because they sit at the intersection of innovation, digital adoption, supply chain evolution, and changing consumer behavior.”

While highlighting the complementary value propositions of India and the UAE, the authors mention how India provided scale, diversity, and long-term growth potential with a retail sector that is expected to exceed US$1.5 trillion by 2030, supported by a rapidly expanding middle class and increasing digital adoption. The UAE, on the other hand, offered a premium, globally benchmarked retail environment characterised by high purchasing power, advanced infrastructure, and a diverse, internationally influenced consumer base.

Thomas Kuruvilla, Managing Partner, Middle East & India at Arthur D. Little, said, “What we are witnessing is not merely a strengthening bilateral relationship; it is the formation of one of the most consequential consumer growth axes of the next decade.”

The report emphasised that companies frequently underestimated their structural differences. Businesses in India must navigate a highly fragmented landscape defined by regional diversity, varied income profiles, and evolving consumption patterns. The UAE, however, operated as a performance-driven market where consumers expected global standards across quality, service, and customer experience.

“What will separate winners from the rest is not ambition alone, but the ability to localise, integrate operations, and execute with discipline across two very different retail environments,” Kuruvilla added.

The report underscored the fact that success would increasingly depend on operational execution. Companies that relied on standardised market-entry models often struggled to scale, while those investing in local capabilities, strategic partnerships, and tailored operating models outperformed.

The report provided recommendations for businesses and policymakers seeking to accelerate consumer trade and build resilience across the corridor. It suggested that businesses ought to prioritise localisation, partnerships, and omnichannel execution by tailoring products, pricing, branding, and operating models to local consumer realities.

Companies must build resilient, regionally integrated supply chains that balanced local sourcing, manufacturing, and distribution to improve speed, compliance, responsiveness, and cost efficiency, the report said.

In order to accelerate cross-border retail and consumer trade, policymakers would have to focus on reducing operational friction through harmonised standards, faster regulatory approvals, streamlined logistics processes, and greater digital payment integration. – editor@nrifocus.com

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